Usage Agreement

Introduction to the usage agreement:

Our online store welcomes you (registered under the “commercial registry” number or official license according to the nature of the activity), and informs you that you will find below the terms and conditions regulating your use of this store and all the legal effects that result from your use of the online store’s services via this electronic platform, as The use of any person who was for the Kenza store, whether he is a consumer of the store’s service or product, or otherwise, this is approval and acceptance from him, and he is in full legal capacity, according to the law, system, and law for all the articles and provisions of this agreement, and it is an affirmation of your commitment to its systems and what is mentioned in it, and this agreement applies to all types of dealings between the user And between the store, with the exception of transactions related to personal status and transactions related to the issuance of deeds related to the disposals of the property. This agreement is valid and enforceable as soon as you agree to it and start registering in the Kenza store under Article 10 of the Saudi Electronic Transactions System.

Article 1 - Introduction and Definitions:

The preamble above is an integral part of this agreement. Below you will find the meanings and definitions of the main phrases used in this agreement:

1. (Store) This term means the Kinza store and this definition includes all forms of the Kinza store on the Internet, whether it is an electronic application, a website on the Internet, or a shop.

2. (User) This term means every consumer who purchases a product or service from the store through its electronic platform.

3. (Agreement) This term means the terms and conditions of this Agreement, which govern and regulate the relationship between the parties to this Agreement.

Article 2 - Legal eligibility of the user:

1. The user acknowledges that he has a legal capacity considered according to Sharia and system to deal with the store, or that he is at least eighteen years old.

2. The user agrees that if he violates this article, he will bear the consequences of this violation in front of third parties.

Article Three - Nature of Kenza Store's Obligation:

1. The commitment of the Kenza store towards consumers or users is to provide (service or product).

2. Kenza Store may provide other services such as after-sales services or other related services, due to the nature and type of (service or product) required from the user.

Article 4 - Controls for using the Kinza store:

1. The user is obligated to use the online platform of the Kenza store in accordance with the public morals and regulations in force in the Kingdom of Saudi Arabia.

2. The user, when purchasing a service or a product of the Kenza Store, shall not use this service or product in violation of public morals and regulations in force in the Kingdom of Saudi Arabia.

Article Five - Accounts and Registration Obligations:

As soon as you apply to join the Kinza Store membership as a user, you are obligated to disclose specific information and choose a secret username and password to use when accessing the Kinza Store services. By doing so, you agree to:

1. To be responsible for maintaining the confidentiality of your account information and the confidentiality of the password, and by that you agree to inform Kenza Store immediately of any unauthorized use of your account information with Kenza Store or any other breach of your confidential information.

2. In no event will Kenza Store be liable for any loss that may be incurred by you, directly or indirectly, morally or financially, as a result of disclosing the username or login information.

3. You are obligated to use your account or membership with the Kenza store yourself, as you are fully responsible for it, and if someone else uses it, this is a presumption that you have authorized them to use the store in your name and for your account.

4. You are committed when using the Kenza store to use it with all seriousness and credibility.

5. You are obligated to disclose true, correct, updated, complete and legal information about yourself as required during registration with the Kenza store, and you are obligated to update your data in changing it in reality or in case of need.

6. Kenza Store is committed to dealing with your personal information and contact addresses in strict confidentiality.

7. If it appears to the Kenza Store that you have disclosed information that is not true, incorrect, non-current, incomplete, illegal, or contrary to what was stated in the usage agreement, then the Kenza Store has the right to suspend, freeze or cancel your membership, store and account on the platform, This is without harming the rights of other Kenza stores and their legitimate means to recover their rights and protect the rest of the users.

8. In the event that you do not comply with any of the above, the management of the Kenza store has the right to stop or cancel your store or your membership, or to block you from accessing the services of the Kenza store again.

Article Six - Electronic Communications and Official Communication Means:

1. The parties to this agreement agree that communication takes place via the e-mail registered on the platform.

2. The user agrees that all agreements, advertisements, data and other communications that are provided electronically take the place of their written counterparts, which is a stand-alone argument, in meeting the legal and legitimate needs.

3. The user agrees to be able to communicate with him and inform him of any provisions related to this agreement or dealing with him through the management of the Kenza Store broadcasting general messages received to all users or to specific users of the Kenza Store

Article Seven - Amendments to the Terms of Use and Fees Agreement:

1. The Kenza Store may notify you of any amendment to this agreement in accordance with the official means of communication under this agreement, according to which your obligations are doubled or your rights are diminished in accordance with any amendments that may be made to this agreement.

2. In the event of an objection to any amendment to the usage agreement, Kenza Store hopes that you will stop using its services, as your mere access to your account in the Kenza Store or your use of the Kenza Store is considered your acceptance of the amendments and full and complete approval denying ignorance, and the Kenza Store accepts discussion in any proposal regarding These provisions.

3. All fees are calculated in Saudi riyals, and the user must pay all fees due on the platform in addition to any other expenses added by the Kenza store, provided that payment is made by the approved, specific means available through the Kenza store.

4. The Kenza store may charge some users, depending on the offers, products, or services they request, or what the state imposes in terms of fees or taxes on the nature of the product or service.

5. Kenza Store reserves the right to add, increase, reduce or deduct any fees or expenses under the articles, terms and conditions of the usage agreement, for any of the users, whatever the reason for their registration.

Article 8 - Payment and payment services for stores in the Kenza store:

1. The Kenza store, through its partners, provides the payment and payment system in the Kenza store. It can be done entirely online through the payment options available on the Kenza store or through any payment method provided by the Kenza store from time to time.

2. The Kenza store is committed to determining the price of the service or product that it offers in its store according to the recognized market value.

3. The Kenza store is obligated to provide invoices, receipt vouchers, and receipt vouchers for all amounts and profits that arise in its store, and it is obligated to give the user an invoice for his purchase of a service or product (store name.

4. The Kinza store is committed to providing the accounting specifications recognized in its online store, in implementation of the provisions of this agreement, and the legal, economic, commercial and organizational interests in this organization.

Article 9 - Your Personal Information and Transaction Details Information:

1. The User acknowledges that it grants Kinza Store an unlimited, worldwide, perpetual, irrevocable, royalty-free right and license to use information or materials that are personal or otherwise provided by you or supplied to the Kinza Store Platform or announced on the Platform through your accession to or use of it To it, through the forms designated for communication and registration, or through any e-mail or any of the communication channels available on the platform. With the aim of achieving any of the interests that the platform sees.

2. The provisions of the confidentiality of consumer information are subject to the rules of the “Privacy Policy and Confidentiality of Information” of the Kenza store, and to the provisions of this agreement related to the confidentiality of information.

Article Ten - Intellectual Property:

1. The intellectual property rights of the Kenza Store are wholly owned by the Kenza Store, whether they were owned by them before or after the establishment of this electronic platform.

2. The user or consumer respects the intellectual property rights of the Kenza store, which includes the Kenza store itself, and the words, logos and other symbols of the Kenza store or displayed on the Kenza store, as the Kenza store, and every right that belongs to the Kenza store, are fully intellectual property rights Kenza store.

Article Eleven - Kenza Store Responsibility:

1. The Kenza store is committed to conducting its business through this electronic platform in a regular manner and in accordance with the regulations in force in the Kingdom of Saudi Arabia, and in accordance with the provisions of this agreement.

2. Kenza Store does not bear any claims arising from errors or omissions, whether caused directly, indirectly, incidentally, or by the user or by a third party such as shipping companies.

3. The Kenza Store, its employees, owners and their representatives are obligated to be (the product or service) sound, legitimate and authorized in accordance with the laws and regulations of the Kingdom of Saudi Arabia and to be used for legitimate purposes.

Article Twelve - Confidentiality of Information:

1. Kinza Store takes measures (tangible, organizational and technical) to protect users and prevent unauthorized access to users' personal information, and save it.

2. You acknowledge as a user that the World Wide Web is not a completely secure method, and the confidentiality of your personal information cannot be 100% guaranteed through the Kenza Store.

3. Kenza Store has no control over the actions of any third party, or third parties, such as other web pages linked by links to the Platform or third parties claiming to represent you and others.

4. You know and agree that the Kenza Store may use your information that you provided it with, for the purpose of providing services to you in the Kenza Store, and to send you marketing messages, and that the privacy in the Kenza Store controls the collection, processing, use and transfer of your personal identification information, and the rules of confidentiality of information are subject to " Privacy Policy and Confidentiality of Information" of Kenza Store.

Article Thirteen - Restriction of Access or Membership:

Kenza Store can suspend or cancel the user's membership or restrict the user's access to the platform's services at any time and without notice and for any reason, and without limitation.

Article Fourteen - Replacement Policy:

1. Without prejudice to the agreement and statutory guarantee provisions, the consumer has the right to replace the product provided to him from the Kenza store within the seven days following the date of receiving the product, and he is not entitled to replace the product after the seven days have passed.

2. To replace the product, it is required that the product be in a sound condition, and that the consumer has not used the product or obtained its benefit, and Kenza Store has the right to inspect the product before replacing it to ensure its safety.

3. The consumer is not entitled to replace the product in the following cases:

If the product was manufactured at the consumer’s request or according to specifications specified by him, with the exception of products that have a defect or that violate the specifications specified by the consumer.

· If the product is video tapes, CDs, CDs, or information programs that have been used.

If the product is newspapers, magazines, pamphlets, books, or anything else that is considered a work.

· If a defect appears in the product due to the consumer's improper possession.

· If the contract deals with the provision of accommodation, transportation or catering services.

· If the contract deals with the purchase of software download products via the Internet.

Article Fifteen - Return Policy:

1. Without prejudice to the agreement and statutory guarantee provisions, the consumer has the right to terminate the contract and return the product provided to him from the Kenza store within the seven days following the date of receiving the product, and he is not entitled to that product after the seven days have passed.

2. To return the product, it is required that the product be in a sound condition, and that the consumer has not used the product or obtained its benefit, and Kenza Store has the right to inspect the product before returning it to ensure its safety.

3. The consumer is not entitled to return the product in the following cases:

If the product was manufactured at the consumer’s request or according to specifications specified by him, with the exception of products that have a defect or that violate the specifications specified by the consumer.

· If the product is video tapes, CDs, CDs, or information programs that have been used.

If the product is newspapers, magazines, pamphlets, books, or anything else that is considered a work.

· If a defect appears in the product due to the consumer's improper possession.

· If the contract deals with the provision of accommodation, transportation or catering services.

· If the contract deals with the purchase of software download products via the Internet.

4. If the provisions of the mentioned return policy are met; The consumer has the right to terminate the contract and return the product to the Kenza store with a refund of the amount paid.

Article Sixteen - Applicable Law or Regulation:

This User Agreement is governed and drafted in accordance with the laws, regulations and legislation in force in the Kingdom of Saudi Arabia, and is completely and completely subject to the regulations in force with the authorities in the Kingdom of Saudi Arabia.

Article Seventeen - General Provisions:

In the event that any incoming material or clause in this usage agreement is canceled or there is any incoming material or any clause in the usage agreement that is no longer enforceable, such an order does not revoke the validity of the rest of the articles, clauses and provisions contained in the usage agreement and it remains in effect until notice Another from the management department store Kinza.

This usage agreement - which may be amended from time to time as necessary - constitutes the usage agreement, work mechanism, understanding, agreement and contract between the Kinza store and the user, and both parties to this agreement agree to take into account the following:

1. The Arabic language is the applicable language when interpreting the provisions of this Agreement, or when translating them into another language.

2. All prices offered on Kenza Store services or products may be modified from time to time.

3. The promotions or marketing offers that Kenza Store may place are temporary offers, as Kenza Store has the right to modify or stop these promotions or marketing offers at any time.

4. The parties to this agreement are obligated to deal with each other in a manner that does not violate the legal rules, regulations, and applicable laws related to the nature of the dealings between the Kinza store and the user.

5. This usage agreement is only canceled by a decision issued by the Kenza store management.